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Help Center

Faith+Lead

Faith+Lead

Information and troubleshooting for your Faith+Lead account.

Learning Lab and Membership

I can't login to the new website.

What's different about the new website?

How do I access the Faith+Lead Learning Lab?

I'm getting too many emails from the Learning Lab. How can I change the frequency of communications?

Courses

How do I access old course content now that there's a new platform?

I can't find a course I purchased.

Do I get CEUs for courses and live learning experiences?

Live Learning

What do I do if Zoom isn't working or is choppy?

I missed a live session that I wanted to see. How can I access it now?

How do I use Zoom?

I've registered, why haven't I received information?

Why can't I watch a recording from a live session the same day it occurred?

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Billing & Payments

I need to cancel. How do I get a refund?

Do you offer any discounts?

Do you offer group registration for courses and other learning experiences?

Technical Support

How can I change my email subscription preferences?

General Faith+Lead Questions

May I share some of the content from a course or learning experience with my congregation?